Growing our business by growing our people

Operations Academy

Operations is the heart of our business! Our Operations Academy supports the store teams in giving their best to serve our 21 million customers around the globe with the highest professionalism and the biggest smile. On top of that, our top performing store managers can join the Master in Store Operations, a program that allows the participants to work in projects with the international operations community, explore market and mega trends and grow both professionally and personally.

Sales Academy

The Sales Academy is the newest of our academies, established in 2020 to support our sales force in becoming a partner like no other for our customers. The academy builds the foundation for trustful and long-term relationship to our customers and enables our sales force to understand customers better in order to offer the best solutions for their individual goals and needs. One highlight of the academy is the Menu Engineering Certification, which turns the participants into consultants for the perfect menu.

Operations Academy

Finance Academy

Our Finance Academy was established in 2011 to further develop the finance function at METRO and increase the general finance awareness in business functions. Along a series of webinars and various skills building trainings, the academy is fundamental for building the talent pipeline with the NextGenerationFinance program, running since 2011 and graduating more than 300 alumni so far.

HR Academy

Our HR Academy was established in 2018 to further develop the HR function at METRO. The academy is focusing on upskilling HR executives at METRO with one curriculum tailor made for HR directors. Another program, the HR Masterclass, is focusing on middle management across countries and ends with a professional certification in cooperation with CIPD London.

What do I want?

Offer Management Academy

Our Offer Management Academy aims at establishing a culture of continuous learning inside METRO's offer organization by providing content which supports functional as well as personal development. We are creating a learning environment, which allows people to grow thorugh dedicated trainings on a variety of topics like METRO own brands, negotiation skills and many more. On top of that, the academy develops the next generation of leaders for the offer management functions at METRO.
My (R)evolution Graduation